Computer Skills

• Microsoft Windows - Any Version
• Microsoft Office - Any Version
  • Word
  • Excel
  • Outlook
  • Access
  • PowerPoint
  • Visio
  • Publisher
  • Groove
  • OneNote
  • InfoPath
• Adobe
  • CS3, CS4, CS5
  • Acrobat Professional 6.0, 7.0, 8.0, 9.0
  • Dreamweaver
  • Flash
  • InDesign
  • Photoshop
  • Fireworks
• Mac OSX Systems
  • iChat
  • Pages
  • Numbers
  • iWork Suite
• Website Development, Design, and Maintenance
  • Joomla
  • WordPress
  • Flash
  • HTML
  • PHP
• WebEx, BTConferencing and GoToMeeting Online Conferencing
• SightSpeed Video Conferencing
• Skype
• IPBX Phone Systems
• Internet Explorer, Firefox, Safari, Opera
• SalesLogix CRM
• SalesForce CRM
• Zoho Online Suite
• Basecamp Project Management
• System Configuration and Troubleshooting
• Group Mail Plus, including all plug-ins
• Velaro Live Help Chat Support Client
• Camtasia Studio

System Performance Analysis

Desktop Publishing

Technical Writing and Editing

Public Speaking / Orator / Trainer

Customer Service / Call Center / Help Desk

Training and Implementation